The Rocket Customer Portal is a web-based self-service resource for Rocket customers to obtain maintenance information, documentation, and technical support for all Rocket and Rocket brand products.
This self-service vehicle provides several benefits, such as:
A direct link to Rocket’s global team of technical support engineers and software developers.
24/7 download access to available products, fixes, and documentation.
An easy, instant method to submit requests for support.
The ability to check the status of an open support issue.
An expansive database to research and self-troubleshoot known technical issues
Registered customers can access the portal, using their login account at: www.rocketsoftware.com/support
Customers who have not yet registered for a login account can do so by selecting the “Need an account?” link on the customer portal login page.
Last Updated: December 16, 2008