AS and ICE Product Support

If you have a support question on any ASTRAC product you may find the answer using one of the below links.

General Product Support	ASTRAC Support contact information - e-mail and phone numbers.
Hints	Hints and tips on using AS, ASICE and other ASTRAC products
Upgrading FAQ	Frequently asked questions on upgrading AS and ASICE
Installing ASv6	Summary Guide listing the main steps to install ASv6 (For v5.3 - click here)
Key Codes Process	Explanation of key codes and process used to obtain and install them
Publications	Books and other publications for AS and ASICE
IBM z/Architecture	Support for IBM z/Architecture, z/OS and z/VM
DB2 Version 8 and AS	IBM DB2 Version 8 enhancements and AS
AS Information	Other information on AS
ASICE Information	Other information on ASICE
The 21st Century	Information regarding the 21st Century and ASTRAC Support
AS PTFs	Program Fixes (PTFs) for AS
ICE PTFs	Program Fixes (PTFs) for ASICE
Other Useful Links	IBM APAR database, DB2 support and other useful links
Out of Hours Support	Urgent support outside normal UK business hours.

If the above links do not provide the information you need you may also contact your local ASTRAC Business Associate.